Return and Refund Policy – Nardigo
Last Updated: November 4, 2026
1. Our Return Policy
At Nardigo, we want you to feel confident when shopping with us. If you are not satisfied with your purchase, you may request a return in accordance with the conditions outlined in this policy.
Our return window is [INSERT RETURN PERIOD] days from the date your order is delivered.
2. Return Eligibility
To qualify for a return:
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The item must be unused and unworn.
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The item must be in its original condition.
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Original tags and packaging should be included, where applicable.
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You must provide your order number or proof of purchase.
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The return request must be submitted within the applicable return period.
Items that do not meet these conditions may not qualify for a return, subject to applicable consumer protection laws.
3. Non-Returnable Items
The following items may not be eligible for return, unless they are defective, damaged, or otherwise covered by applicable law:
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Items marked as final sale.
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Items that have been worn, washed, or damaged after delivery.
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Items returned without required tags or original packaging.
4. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.
Include your order number, a description of the issue, and clear photographs where relevant. We will review your request and explain the available resolution.
5. How to Request a Return
To request a return:
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Contact us through our Contact Us page.
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Include your order number and reason for the return.
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Wait for return instructions and approval before sending the item back.
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Follow the return instructions provided by our support team.
Please do not send items to an address without receiving return instructions.
6. Return Shipping Costs
[INSERT YOUR ACTUAL RETURN SHIPPING ARRANGEMENT.]
If an item is damaged, defective, or incorrect, please contact us so we can review the issue and explain the appropriate return or replacement arrangement.
7. Refund Processing
Once your returned item is received and inspected, we will notify you whether your refund request has been approved.
Approved refunds will generally be issued to the original payment method, subject to payment provider processing times.
Refund processing timeframe: [INSERT ACTUAL TIMEFRAME].
8. Exchanges
If you need a different size or another item, please contact us to check whether an exchange is available.
Exchange requests are subject to product availability and our return eligibility requirements.
9. Late or Missing Refunds
If you have not received an approved refund:
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Check your original payment account.
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Contact your bank or payment provider.
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Contact us if the refund still has not appeared.
10. Order Cancellations
If you wish to cancel an order, contact us as soon as possible. Cancellation requests are subject to the order's processing and shipping status.
Orders that have already been dispatched may need to follow the return procedure.
11. Contact Us
For questions about returns or refunds, contact us